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Frequently Asked Questions

How long does it take to Set up a bouncy castle.

it takes about 15mins to set up your bouncy castle and about 20mins to deflate and remove the castle, this can change slightly if access is difficult.

do we have to supply anything to set up the bouncy castle.

all you have to supply is adequate safe access and egress for our delivery team and a clear space in your garden to be able to set the castle up in, we cannot set up the castle if we do not have adequate space for it or if their is debris or dog poo, this is for your own safety and also the safety of our delivery team, we would also require access to a 230v power socket .

We have been told I can hire a bouncy castle for £20 to £30 for the day with another company via Facebook .

We are aware of some company's that state they will supply you with a bouncy castle for the prices stated above , some of these company's who hire for these prices can do so due to not being insured and having their castles tested to ensure that they are safe and comply with current legislation and due to this if an accident occurs you the customer would have a difficult time claiming any recompense, we price our products as low as we can but insist in doing our job properly to ensure the safety of you and your children, this to us is paramount, who ever you choose to supply you bouncy castle we would always recommend that you check that there equipment is tested and that they carry full public liability insurance , have fun but play safe.

Is there a cancellation fee for wet weather

We do not have a cancellation fee for you to cancel on the day due to the wet weather as this is beyond our control, however we do have a £25.00 cancellation if the booking is cancelled for any other reason, We do require at least 24 hours notice for cancellation to avoid the £25.00 charges. Please contact me if you require any further information on this.

Can we have a bouncy castle over night and if not what is the latest time of collection

Unfortunately we do not hire out our units over night, our latest collection time is 9pm in the summer months and before dark in the spring and autumn months, we do not put up bouncy castles outside in the winter months, (end of october - depending on temperature at the time till the end of February )

© 2017 Bouncemania
Bouncy Castle Hire, soft play packages. in Rugby, Lutterworth.